by Audra Bianca, Demand Media
In many organizations,
employees must meet standards of professional behavior as a condition of
employment. These standards help an organization create a respectful
working environment for everyone. If you learn the standards that govern
your workplace, you can ensure that your behavior is acceptable and
prepare to succeed in your job. Acceptable behavior is also required for
acceptance into the workplace culture.
Code of Conduct
Organizations provide a code of conduct to explain which behaviors are and are not permitted by employees. In addition, employees can be required to acknowledge this code by signing an agreement upon employment. Employees who violate the standards face consequences through a standard policy, such as a progressive discipline system, which has grave consequences for the most serious violations. Also, employees may get a warning for the first occurrence of a less-serious violation, but they would get a more severe consequence for another occurrence of the same behavior. Progressive discipline gives employees a chance to change their behavior and continue employment.Interpersonal Communication
Some examples of unacceptable behavior may be included in a policy containing employee behavior standards, but an employer will usually include language such as "not limited to" to allow for disciplining employees who have committed other unacceptable behaviors. Employers will not tolerate inappropriate ways that employees treat others at work, including co-workers, superiors, customers and visitors. Examples are bullying, harassment, intimidation, belittling others, undermining a person's performance by withholding information, spreading gossip to hurt a person's reputation, or making offensive gestures or comments. These kinds of behaviors could include communication through technologies such as cell phone messages, text messages, social media posts and emails.
Related Reading: How Do Co-Workers Affect Employee Behavior?
Administrative Behavior
Other forms of behavior that could impact an organization relate to the misuse of power or resources. Managers have many expectations governing their use of authority. Managers shouldn't give preference to people for unfair reasons, such as employing friends or relatives. They also shouldn't claim expenses for items such as mileage, business lunches, airfare or hotel accommodations if they were really personal expenses. All employees should be honest in communications regarding employees and delivering information to customers. Without a policy that covers how employees can abuse power or resources, some employees will find unethical ways to benefit from their employment in an organization.Revising the Rules
Every
organization has an opportunity to get employees involved in rewriting
the rules of professional behavior. Employees may want to include
behaviors such as bullying or social media gossip that were not
addressed in current behavior standards. Employers may address employee
concerns by adding separate policies for some areas of professional
behavior. For example, an employer could write a separate policy to
address bullying, travel reimbursement, outside employment, financial
disclosure or acceptable use of technology. Special policies provide
details that will help employees better understand how to conform to an
employer's expectations.
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